What is a good site to order automotive brake parts from?

Hi all,

I need to replace the brakes on my Mercedes ML 350. I already ordered the parts form an online vendor "FCP Euro" but that didn't go well, and I had to return them. I had input my cars info on their website and a green confirmation window popped up along with the results saying "These parts will fit your vehicle". I thought I was good to go and ordered the complete kit that included front & rear pads, rotors, etc. However upon arrival, I discovered the parts were only for the AMG series and wouldn't fit my car. The CS rep was kind of curt and rude blaming me for the mistake pointing to a disclaimer at the bottom of the page saying, "It is the customers responsibility to verify correct fit" Although they agreed to a full refund as long as I shipped all back to them, at my expense. The CSR also sent me a link to the "Correct parts package" but no way I will do business with them, again.

Anyway, I would appreciate a lead on a good no nonsense site to order parts from.

Thanks

Eddy I'm surprised at your experience with FPC, I have been ordering parts for my Volvos from them for many years, and had mostly good experiences, I guess things have changed since I had to deal with CS last. I did have a problem about 10 years ago where the brakes were listed as fitting my car, but were the wrong size, they took them back without any issues at all, but I dropped them off at the warehouse since I happened to be driving past on the business trip the next week. My car is apparently an odd ball, it has 17" OEM wheels, but rotors sized for what they list for 16" wheels on their site.

For my Honda, I have been buying from a dealer that sells at a good discount online, maybe there is one doing that for Mercedes as well. My local Honda dealer charges full MRSP, so even with the shipping, the online dealer has better prices. If you are looking to go aftermarket, I bought brakes from Rock Auto for an older Honda Pilot we had, they were the Centric rotors that are ok, but not up to OEM quality. They have several levels of quality to choose from. I had a problem with Centric non-coated rotors on my Volvo and had to cut them off since they were rusted on so badly, so I only use OEM now.

I’ve no experience with the Durangos, but that doesn’t mean anything. I’ve used the other brands without issue.

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But one of the most important things is doing a proper bed-in of brake pads. And then not habitually abusing the brakes.

I have used all the lower 3 to good effect. Never heard of Durago. I tend to stay away from the cheapest of any auto part. Considering the cost difference of this highly critical component of your car from lowest to highest is the price of two Mocha Lattes… I’d go with the Bosch.

Durago is a huge US importer and distributor of car parts. All rotors are pretty much made in China and the only difference between them is the specifications. Cheap rotors have cheap metallurgy which makes them noisier and more subject to corrosion.

More expensive rotors typically have upgraded metallurgy and corrosion resistant coatings to protect the non-contact areas of the rotor. If you are looking for long-term durability I would stick with a midgrade or better rotor from a major manufacturer such as Raybestos, Bosch, or PowerStop.

In that group I would say that the QuietCast from Bosch is the best and the Raybestos and PowerStop are sold second choices. If price is your only concern then I would choose Durago.

I have had multiple items and due to shipping from different places been able to go with a much higher/better part only because it was at the same WH as another part vs paying less for a part with added on shipping cost from different/multiple WH’s…

Just me but how good can one be for $25? The last rotor I bought were at Napa and somewhere around $40 and no shipping. I don’t know who made them. Acura rotors are around $80. Ya gets what ya pay for. So what would be the profit margin when you consider the manufacturing and distribution costs?

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Usually I go to NAPA after looking at their online offerings. More often than not, the NAPA counter guy says which one he uses, and recommends it. More often than not it is the cheapest (or close to) they have. It has always been just fine for me.

I have a set of Power Stop’s on my Mustang. They are at least as good as the OEM rotors as far as I can tell. The ceramic pads that they came with don’t have the same initial bite as the semi-metallic OEM pads, but they’re close, and don’t produce as much brake dust.

I agree with the others, any of the bottom three on that list will do, and we’re talking about a 20-ish year old Accord here. Also mind the shipping costs with Rock Auto, if your order has to ship from different warehouses, the shipping costs skyrocket to the point where it’s going to be cheaper just about anywhere else.

The way I see it good, brakes are at the top of my priority list, not something I’d want to save a few bucks on for a “no name brand” or a job I’d want to redo if the part wasn’t up to spec or didn’t include the all correct shims, etc.

So I’m with all the others, any of the last 3 should do the job and you’ll sleep better instead of worrying about where the “bargain” brand cut corners.

I bought a set of white box rotors once. Didn’t take long for them to start squealing. That’s when I discovered the rotors had some type of inclusion in the cast material that was harder than the base metal. They carved grooves in my fresh pads and everything had to be replaced. Never took that chance again…

I have noticed very little coloration between longevity and price. Our rotors die because of rust due to the tons of road salt per mile we use here. The original left rear rotor on my new Camry had to be replaced after a year and a half. I have used Toyota rotors ,Wagner, mid priced ones from Advance Auto parts and the longest lasting set has been the Detroir Axle set I got from Ebay for $62 total for the front pads and rotors that are now 5 years old.

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